118 Baker St, London

CLinic Policy

CLinic Policy

Last Updated : 27 March 2025

Last Updated : 27 March 2025

Consultation & Medical DisclosurE

At High End Medical, your safety and wellbeing are our top priority. Before any treatment is carried out, all clients must complete a thorough consultation form that discloses important information, including medical history, existing skin conditions, allergies, and any current medications

Our highly trained and qualified practitioners will carefully review your information to ensure the treatments are suitable for your unique needs. Each of our practitioners is fully certified, with extensive experience in medical aesthetics and skin health. We adhere to the highest standards of care, ensuring that all treatments are performed with your safety, comfort, and desired outcomes in mind.


We may also conduct a detailed skin analysis to evaluate your specific concerns and help create a personalized treatment plan tailored to your goals. This ensures that we provide the most effective and safest solutions for your skin.

Consent for Medical Treatments

Some treatments, particularly injectables, may carry certain risks. Our qualified practitioners will thoroughly explain the procedure, potential side effects, and post-treatment expectations. You will be required to provide written consent before proceeding with any treatment that involves medical or injectable solutions.

Child Treatment Policy

At High End Medical Aesthetic, we are committed to ensuring safe and responsible care for younger clients. Our policies regarding treatments for children and adolescents are:

  • Botox & Dermal Fillers:
    Strictly unavailable for individuals under 25 years of age.

  • Skin Treatments (Acne, Hydration Boosting, etc.):
    Available for clients aged 15 and above.
    Clients aged between 15 and 17 require written parental consent before treatment.

  • Acne & Hydration Treatments:
    Exclusively available for clients aged 15 and above with parental consent as required.


This approach ensures responsible care tailored specifically to the safety and wellbeing of younger clients, always maintaining the highest professional standards.

deposits

A £50 deposit is required to secure all appointments. This amount will be deducted from the total cost of your treatment on the day.

Use of Products and Solutions

We only use medical-grade products and solutions in our treatments, ensuring the highest standards of quality and safety. All of our products are carefully selected for their effectiveness, purity, and compatibility with various skin types. If you have any concerns or specific allergies to certain ingredients, please let us know during your consultation so we can accommodate your needs.

Our products are chosen based on their ability to produce safe, lasting results while maintaining the integrity of your skin. We continually monitor advancements in aesthetics to provide the most innovative, effective solutions available.

Patch Testing & Allergy Precautions

As part of our commitment to safety, we may recommend a patch test before certain treatments, especially for new clients or those with sensitive skin. This ensures that you don’t have any adverse reactions to the products or ingredients used. We encourage open communication with our practitioners regarding any allergies or sensitivities you may have to prevent any unexpected reactions.

Sterilization & Hygiene Standards

We follow the strictest hygiene practices to maintain a sterile, clean environment for every treatment. All equipment used in our clinic is sanitized and sterilized according to medical standards to ensure your safety. Our practitioners follow all safety protocols and are trained in maintaining the highest level of cleanliness and infection prevention.

Storage & Handling of Products

Our products are stored in optimal conditions to preserve their potency and efficacy. We ensure that each solution or treatment is kept at the appropriate temperature and handled by qualified professionals to prevent contamination or degradation.

Client Safety & Emergency Procedures

Your safety is paramount, and we have clear emergency protocols in place. In the rare event of a reaction to a treatment or product, our team is trained to handle the situation promptly. Clients are provided with emergency contact details and advised on how to reach us in case of any post-treatment concerns.

Client Records & Data Protection

All client information, including medical history and treatment records, is kept confidential and secure. We comply with the latest data protection regulations (GDPR) to ensure your personal information is safely stored. Your information is only used for treatment purposes, and you can request access to your records at any time.

Treatment Eligibility

Some treatments may not be suitable for clients who are pregnant, breastfeeding, or have certain medical conditions. Our practitioners will assess your suitability for each treatment during your consultation.

Cancellation & Rescheduling Policy

48 hours’ notice is required for any cancellation or rescheduling. If notice is not provided, the deposit will be forfeited.

Refund Policy

Please note that we do not offer refunds. All treatments are personalised, and results may vary depending on individual skin type and overall health condition.

Aftercare Instructions

To ensure the best results, we provide you with detailed aftercare instructions. Following these guidelines is crucial to avoid complications and maximize the effectiveness of your treatment.

Punctuality Policy

If you are 15 minutes late or more, your appointment will be automatically cancelled and your deposit will be lost.

Results Disclaimer

Results vary depending on individual skin types, conditions, and lifestyle factors. While we provide treatments tailored to your needs, results are not guaranteed. Our team will guide you on what to expect for your skin.

Photo Consent (Optional)

With your consent, we may take before-and-after photos of your treatment results for internal tracking or marketing purposes. This is completely optional, and your privacy is respected.

Contact Us

If you have any questions, concerns, or requests regarding our clinic policy or our practices, please contact us:

  • Email: contacthighendmedical@gmail.com

  • Website: HighEndMedical.co.uk

  • Mail: 118 Baker Street London W1U 6TT, United Kingdom

If you have any questions, concerns, or requests regarding our clinic policy or our practices, please contact us:

  • Email: contacthighendmedical@gmail.com

  • Website: HighEndMedical.co.uk

  • Mail: 118 Baker Street London W1U 6TT, United Kingdom

At our practice we prioritise your unique experience. We take the time to know you and your needs. Our goal is to create a sustainable, luxurious experience that makes you feel great.

Contact

118 Baker Street

London W1U 6TT, United Kingdom

+44 7474 943839

contacthighendmedical@gmail.com

Opening hours

MON-FRI : 9am - 5pm

SAT-SUN: 11am - 5pm

At our practice we prioritise your unique experience. We take the time to know you and your needs. Our goal is to create a sustainable, luxurious experience that makes you feel great.

Contact

118 Baker Street

London W1U 6TT, United Kingdom

+44 7474 943839

contacthighendmedical@gmail.com

Opening hours

MON-FRI : 9am - 5pm

SAT-SUN: 11am - 5pm

At our practice we prioritise your unique experience. We take the time to know you and your needs. Our goal is to create a sustainable, luxurious experience that makes you feel great.

Contact

118 Baker Street

London W1U 6TT, United Kingdom

+44 7474 943839

contacthighendmedical@gmail.com

Opening hours

MON-FRI : 9am - 5pm

SAT-SUN: 11am - 5pm