118 Baker St, London

Privacy Policy

Privacy Policy

Last Updated : 27 March 2025

Last Updated : 27 March 2025

This Privacy Policy explains how High End Medical (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you access and use our website and related services (collectively, the “Service”). High End Medical specializes in medical aesthetic procedures. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Data
When you interact with our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

  • Contact Information:

    • First and last name

    • Email address

    • Phone number

    • Postal address (including ZIP/Postal code, city, and country)

  • Medical and Treatment Information:

    • Relevant medical history or treatment details (provided voluntarily for consultation purposes)

  • Other Information:

    • Any additional details you provide when contacting us or registering an account


Usage Data

We automatically collect data regarding your use of our Service. This Usage Data may include:

  • Your device’s Internet Protocol (IP) address

  • Browser type and version

  • Pages you visit and the time and duration of your visit

  • Unique device identifiers and diagnostic data

When you access the Service via a mobile device, additional information such as device type, operating system, and mobile identifiers may also be collected.


Information from Third-Party Social Media Services

If you choose to register or log in using a Third-Party Social Media Service (e.g., Google, Facebook, Instagram), we may receive personal information associated with your account on that service (e.g., your name and email address). By doing so, you authorize us to use and store this information in accordance with this Privacy Policy.

Personal Data
When you interact with our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

  • Contact Information:

    • First and last name

    • Email address

    • Phone number

    • Postal address (including ZIP/Postal code, city, and country)

  • Medical and Treatment Information:

    • Relevant medical history or treatment details (provided voluntarily for consultation purposes)

  • Other Information:

    • Any additional details you provide when contacting us or registering an account


Usage Data

We automatically collect data regarding your use of our Service. This Usage Data may include:

  • Your device’s Internet Protocol (IP) address

  • Browser type and version

  • Pages you visit and the time and duration of your visit

  • Unique device identifiers and diagnostic data

When you access the Service via a mobile device, additional information such as device type, operating system, and mobile identifiers may also be collected.


Information from Third-Party Social Media Services

If you choose to register or log in using a Third-Party Social Media Service (e.g., Google, Facebook, Instagram), we may receive personal information associated with your account on that service (e.g., your name and email address). By doing so, you authorize us to use and store this information in accordance with this Privacy Policy.

Personal Data
When you interact with our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

  • Contact Information:

    • First and last name

    • Email address

    • Phone number

    • Postal address (including ZIP/Postal code, city, and country)

  • Medical and Treatment Information:

    • Relevant medical history or treatment details (provided voluntarily for consultation purposes)

  • Other Information:

    • Any additional details you provide when contacting us or registering an account


Usage Data

We automatically collect data regarding your use of our Service. This Usage Data may include:

  • Your device’s Internet Protocol (IP) address

  • Browser type and version

  • Pages you visit and the time and duration of your visit

  • Unique device identifiers and diagnostic data

When you access the Service via a mobile device, additional information such as device type, operating system, and mobile identifiers may also be collected.


Information from Third-Party Social Media Services

If you choose to register or log in using a Third-Party Social Media Service (e.g., Google, Facebook, Instagram), we may receive personal information associated with your account on that service (e.g., your name and email address). By doing so, you authorize us to use and store this information in accordance with this Privacy Policy.

How We Use Your Information

High End Medical uses your personal information for various purposes, including to:

  1. Provide and Maintain Our Service:
    Facilitate appointment scheduling, consultation requests, and delivery of our medical aesthetic procedures.

  2. Manage Your Account:
    Create and maintain your user account, personalize your experience, and provide customer support.

  3. Communicate With You:
    Send you updates regarding your appointments, treatment information, service updates, and promotional communications (unless you opt out).

  4. Improve Our Services:
    Analyze usage data to understand how our Service is used and to improve its functionality and security.

  5. Comply with Legal Obligations:
    Process your information as necessary for compliance with applicable legal, regulatory, or industry requirements.

  6. Business Transfers:
    In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction, subject to notice and appropriate safeguards.

Disclosure of Your Information

We may share your personal data under the following circumstances:

With Service Providers:
We may disclose your information to third-party service providers who perform services on our behalf, such as, data analysis, payment processing, and marketing. These service providers are contractually obligated to safeguard your information and use it only for the purposes for which it is disclosed.

Legal and Regulatory Purposes:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect our rights, investigate possible violations of our policies, or to protect the safety of any person.

Business Transfers
If High End Medical is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. In such cases, we will notify you of any change in ownership or use of your data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (e.g., beacons, tags, scripts) to track activity on our Service and store certain information. Examples include:

  • Browser Cookies: Small files placed on your Device. You can configure your browser to refuse all Cookies or indicate when a Cookie is being sent. If you do not accept Cookies, some parts of the Service may not function properly.

  • Web Beacons: Tiny electronic files (also known as clear gifs, pixel tags, single-pixel gifs) used to count users who visit certain pages or open emails, and for other analytics.

Cookies can be “Persistent” (remain on your computer even after going offline) or “Session” (deleted when you close your web browser). We use both for various purposes, such as:

  • Necessary / Essential Cookies: To provide the Service and enable certain features (e.g., user authentication).

  • Cookies Policy / Notice Acceptance Cookies: To identify if users have accepted the use of Cookies.

  • Functionality Cookies: To remember preferences and enhance your user experience.

Your Data Protection Rights (UK GDPR)

High End Medical operates in the United Kingdom and is therefore subject to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Under these laws, you have the following rights regarding your personal data:

Right of Access (Subject Access Request)
You have the right to request confirmation of whether we are processing your personal data, and if so, to obtain a copy of that data along with supplemental information about how it is processed.

  1. Right to Rectification
    You have the right to request the correction of any inaccurate or incomplete personal data we hold about you, ensuring your information is current and accurate.

  2. Right to Erasure (Right to be Forgotten)
    You have the right to request the deletion of your personal data in certain circumstances, for example, if the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent (where applicable).

  3. Right to Restrict Processing
    You have the right to request that we limit the processing of your personal data in specific situations (e.g., if you contest the accuracy of the data or object to our legitimate interest in processing it), pending resolution of your request.

  4. Right to Data Portability
    You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request the transfer of this data to another controller, where technically feasible and when processing is based on consent or the performance of a contract.

  5. Right to Object
    You have the right to object to the processing of your personal data in certain situations, including when processing is based on our legitimate interests or for direct marketing purposes. We will comply with your request unless there is a compelling, legitimate reason for us to continue processing your data or if it is needed for legal claims.

  6. Right Not to Be Subject to Automated Decision-Making
    You have the right not to be subject to a decision based solely on automated processing (including profiling) if it produces legal or similarly significant effects concerning you, unless such processing is necessary for entering into or performing a contract, or you have provided your explicit consent.

  7. Right to Withdraw Consent
    If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent.


If you wish to exercise any of these rights or have any concerns about how we handle your personal data, please contact us at contacthighendmedical@gmail.com


We will respond to your request in accordance with applicable laws.

Retention of Your Personal Data

We retain your Personal Data only as long as necessary for the purposes for which it was collected or as required by law (e.g., for medical, accounting, or legal compliance). Usage Data is generally retained for a shorter period unless needed to improve our Service or for security purposes.

Disclosure of Your Personal Data

Business Transactions
If High End Medical is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Terms of Service or Privacy Policy.


Law Enforcement
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).


Other Legal Requirements
We may disclose your Personal Data in good faith if such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of High End Medical

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of users of the Service or the public

  • Protect against legal liability

Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: contacthighendmedical@gmail.com

  • Website: www.highendmedical.co.uk

  • Mail: 118 Baker Street London W1U 6TT, United Kingdom

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: contacthighendmedical@gmail.com

  • Website: www.highendmedical.co.uk

  • Mail: 118 Baker Street London W1U 6TT, United Kingdom

At our practice we prioritise your unique experience. We take the time to know you and your needs. Our goal is to create a sustainable, luxurious experience that makes you feel great.

Contact

118 Baker Street

London W1U 6TT, United Kingdom

+44 7474 943839

contacthighendmedical@gmail.com

Opening hours

MON-FRI : 9am - 5pm

SAT-SUN: 11am - 5pm

At our practice we prioritise your unique experience. We take the time to know you and your needs. Our goal is to create a sustainable, luxurious experience that makes you feel great.

Contact

118 Baker Street

London W1U 6TT, United Kingdom

+44 7474 943839

contacthighendmedical@gmail.com

Opening hours

MON-FRI : 9am - 5pm

SAT-SUN: 11am - 5pm

At our practice we prioritise your unique experience. We take the time to know you and your needs. Our goal is to create a sustainable, luxurious experience that makes you feel great.

Contact

118 Baker Street

London W1U 6TT, United Kingdom

+44 7474 943839

contacthighendmedical@gmail.com

Opening hours

MON-FRI : 9am - 5pm

SAT-SUN: 11am - 5pm